Privacy Policy
How we collect, use, and protect your personal information.
Last updated: March 2026
1. Information We Collect
PrimeGuard Facility Services ("we", "us", "our") collects information you provide directly to us, including:
- Name, email address, phone number, and company information when you contact us or request a quote
- Employment information when you apply for a position
- Service preferences and facility details when requesting services
- Usage data when you visit our website (pages visited, time spent, browser type)
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Prepare and deliver service quotes and proposals
- Process job applications
- Improve our website and services
- Send relevant service updates and communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Our technology partners (DENDAT Technologies, Inc.) for CRM and service delivery purposes
- Service providers who assist in our operations under strict confidentiality agreements
- Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure servers, and access controls.
5. Data Protection (Ghana)
We comply with the Ghana Data Protection Act, 2012 (Act 843) and process personal data in accordance with the principles established by the Data Protection Commission of Ghana.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for communications
- Lodge a complaint with the Data Protection Commission
7. Cookies
Our website uses essential cookies required for basic functionality. We do not use tracking or advertising cookies.
8. Contact Us
For privacy-related questions or requests, please contact us at:
Email: [email protected]
Location: Accra, Ghana